Choosing A Public Relations Agency

Building a Relationship That Needs to Last

The selection of a public relations, public affairs and/or marketing communications firm is a critical decision for the hiring entity, whether it is a large corporation, a small or start-up business, an industry or trade association, or a government agency:

  • The client will entrust the selected agency with its reputation, brand, and communications with key audiences.
  • A PR firm’s services and expenses typically comprise one of the largest line items in any public relations/public affairs/ marketing communications budget.
  • The hiring of a PR agency is not unlike hiring multiple managers and staffers, all at once – but the stakes of making a “bad hire” are arguably much more significant.

RFP Associates provides clients a cost-effective, objective and thorough approach to the hiring of a public relations agency, whether for a short-term project or an ongoing, retainer relationship. Our services include:

  • Consulting to help evaluate and define the precise needs of the client.
  • Development of an RFP which comprehensively and accurately reflects client’s requirements.
  • Comprehensive search for agencies qualified/experienced to perform the work called for by the client.
  • Pre-screening and –qualifying of agencies to result in a manageable “universe” of candidate firms.
  • Management of the outreach, RFP distribution and pre-proposal process.
  • Coordination and work with client to review and evaluate:
    • Written proposals and capabilities statements.
    • In-person presentations
  • Support in the negotiation and contract structuring process.

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Top Concerns of Agencies Responding to RFPs

  1. Short deadlines
  2. Budget not provided
  3. Incomplete scope of work
  4. Exhaustive response required
  5. Poorly written RFP - difficult client down the line

Why Organizations Dread the RFP Process

  1. Agency bait and switch
  2. Boilerplate response
  3. Daunting process
  4. Hard to differentiate agencies
  5. Want the process to be open and fair

Have others? Email us.

RFP Associates subscribes to and expects all the agencies we work with to adhere to the professional ethics codes outlined by the Public Relations Society of America, the Council of Public Relations Firms and the Seven Proven Principles of the Arthur Page Society.